Terms of Service

Effective Date: August 22nd, 2024

Last Updated: June 25, 2026

Welcome to DashCharger (the “App”), operated by Dashcharger Technologies Ltd. ("we", "us", or "our"). By downloading, accessing, or using the App, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

1. USE OF THE APP

1.1 Eligibility: By using the App, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement.

1.2 Registration: To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

1.3 Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this section.

1.4 Account Termination: We reserve the right to suspend or terminate your account at our sole discretion, without notice, if you violate these Terms or for any other reason.

2. SERVICES PROVIDED

2.1 Charging Stations: The App helps you locate, access, and manage services at participating EV charging stations.

2.2 Payment: Fees for charging sessions will be clearly displayed before you initiate a session. By initiating a charging session, you agree to pay the applicable fees, including any taxes and additional charges. All payments are processed through our third-party payment processors.

2.3 Availability: We do not guarantee that any charging station will be available, operational, or compatible with your vehicle at any given time. We are not responsible for the performance, safety, or condition of third-party charging stations.

3. USER OBLIGATIONS

3.1 Compliance: You agree to use the App in compliance with all applicable laws, regulations, and these Terms.

3.2 Prohibited Conduct: You must not:

Use the App for any unlawful purpose or in any way that could damage, disable, overburden, or impair the App;
Attempt to gain unauthorized access to any part of the App, other user accounts, or our systems;
Interfere with or disrupt the operation of the App or the networks connected to the App;
Use any robot, spider, scraper, or other automated means to access the App for any purpose;
Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the App;
Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.

3.3 Accurate Information: You agree to provide accurate and complete information when using the App and to update such information promptly if it changes.

4. INTELLECTUAL PROPERTY AND DATA OWNERSHIP

4.1 App Ownership: We own all rights, title, and interest in and to the App, including all intellectual property rights therein, including but not limited to copyrights, trademarks, trade secrets, patents, and any other proprietary rights. The App is protected by Canadian and international intellectual property laws. You do not acquire any ownership interest in the App under these Terms.

4.2 License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes. This license does not include the right to:

Modify, distribute, or create derivative works based on the App;
Use the App for any commercial purpose without our prior written consent;
Remove any copyright or other proprietary notices from the App.

4.3 User Content: "User Content" means any content, data, information, or materials you upload, post, submit, transmit, or otherwise make available through the App, including but not limited to text, images, files, and communications. You retain ownership of your User Content. By submitting User Content through the App, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with the operation and improvement of the App and our services. You represent and warrant that you have all necessary rights to grant this license.

4.4 Service Data Ownership:

"Service Data" means all data, information, and metadata generated, collected, or derived by or through the App in connection with your use thereof, including but not limited to:

Energy consumption (kWh) metrics;
Charging session start and end times, duration, and location;
Connector and charging station status;
Energy flow data, voltage, and current readings;
Performance logs, error reports, and diagnostic information;
Aggregated or anonymized transaction records and usage patterns;
Any derivative analytics, reports, or insights created from such data;
Any other data generated through your use of the App.

Service Data expressly excludes:

Personal Information as defined in our Privacy Policy; and
User Content as defined in Section 4.3 above.

As between you and Dashcharger Technologies Ltd., Dashcharger exclusively owns all right, title, and interest in and to all Service Data. You acknowledge and agree that you have no ownership interest in, or right to claim, any Service Data. Dashcharger may use, reproduce, modify, adapt, publish, translate, distribute, sublicense, and commercialize Service Data for any lawful purpose, including but not limited to:

Improving the App and our services;
Developing new products and features;
Conducting analytics and research;
Licensing to third parties (including grid operators, automakers, government entities, and commercial partners);
Complying with legal and regulatory obligations;
Generating and monetizing carbon credits, environmental attributes, and other benefits.

4.5 Carbon Credits and Environmental Attributes:

All carbon credits, renewable energy certificates (RECs), emissions reductions, offsets, allowances, environmental attributes, and any other similar benefits (collectively, "Environmental Benefits") generated from or associated with electric vehicle charging activities facilitated through the App are and shall remain the sole and exclusive property of Dashcharger Technologies Ltd. You acknowledge and agree that you have no right, title, claim, or interest in or to any such Environmental Benefits. You hereby irrevocably assign to Dashcharger all of your right, title, and interest in and to any Environmental Benefits generated through your use of the App.

4.6 Acknowledgment:

By using the App, you acknowledge and agree that:

Dashcharger collects, processes, and owns Service Data as described in Section 4.4;
Service Data is critical to Dashcharger's provision and improvement of the App and services;
You have no right to object to Dashcharger's collection, use, or ownership of Service Data, except as expressly provided in applicable privacy laws with respect to Personal Information;
The provisions of this Section 4 are a material part of these Terms and are reasonable and necessary for the operation of the App.

4.7 Data Retention and Export:

Upon termination of your account or these Terms, Dashcharger may retain Service Data for legitimate business purposes, including analytics, legal compliance, research, and service improvement. Dashcharger is not obligated to export, transfer, or deliver Service Data to you upon termination, unless otherwise agreed in a separate written agreement or required by applicable law with respect to Personal Information.

5. PRIVACY

Your use of the App is also governed by our Privacy Policy, which is incorporated by reference into these Terms. By using the App, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

6. THIRD-PARTY SERVICES AND LINKS

The App may contain links to third-party websites, services, or resources. We do not endorse and are not responsible for the content, accuracy, privacy policies, or practices of any third-party services. You access such third-party services at your own risk.

7. DISCLAIMER OF WARRANTIES

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

8. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE SIX (6) MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Dashcharger Technologies Ltd., its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

Your use of or inability to use the App;
Your breach of these Terms;
Your violation of any applicable law or regulation;
Your User Content;
Your infringement of any third-party rights.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

10. TERMINATION

We reserve the right to suspend or terminate your access to the App at our sole discretion, without notice, if you violate these Terms or for any other reason, including but not limited to:

Breach of any provision of these Terms;
Conduct that we believe is harmful to other users, us, or third parties;
Request by law enforcement or government agency;
Extended inactivity of your account.

Upon termination, all licenses and rights granted to you under these Terms will immediately cease, and you must cease all use of the App.

11. GOVERNING LAW AND DISPUTE RESOLUTION

11.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, excluding its conflict of law principles.

11.2 Dispute Resolution: Any dispute arising out of or relating to these Terms or your use of the App shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue any available legal remedy. You agree to submit to the exclusive jurisdiction of the courts located in Ontario, Canada for the resolution of any disputes.

11.3 Waiver of Class Action: To the fullest extent permitted by law, you agree to resolve any disputes with us on an individual basis and waive any right to participate in a class action or class-wide arbitration.

12. GENERAL PROVISIONS

12.1 Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Dashcharger Technologies Ltd. regarding your use of the App and supersede all prior agreements and understandings.

12.2 Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.

12.3 Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

12.4 Assignment: You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction.

12.5 Force Majeure: We shall not be liable for any failure to perform our obligations under these Terms where such failure results from any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, labor disputes, governmental actions, or failure of telecommunications or internet infrastructure.

12.6 Notices: We may provide notices to you via email, push notification, or by posting on the App. You consent to receive electronic communications from us.

13. CHANGES TO THESE TERMS

We may update these Terms from time to time. We will notify you of any material changes by:

Posting the new Terms on the App;
Updating the "Effective Date" and "Last Updated" date at the top of these Terms;
Sending you an email notification (if you have provided us with your email address).

Your continued use of the App after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the App.

14. CONTACT INFORMATION

If you have any questions or concerns about these Terms, please contact us at:

Company Name: Dashcharger Technologies Ltd.

Contact Email: info@dashcharger.app

Address: VentureLab Research Centre, 3600 Steeles Ave E, Markham, ON L3R 9Z7